How Mission Control and RACK Are Making a Difference

We’re absolutely thrilled to share some exciting news about one of our recent partnerships that’s making waves in the retail industry! Mission Control has been working with the Retail Action Crime Kit (RACK) team to develop an innovative mobile app and service that’s transforming how retailers report theft and loss. And guess what? It’s already proving to be a game-changer!

Meet the Retail Crime Kit

The Retail Crime Kit is a groundbreaking solution designed with one clear purpose: to make reporting retail crime simpler, faster, and more effective for businesses across the UK. In an industry where time is literally money, this app is streamlining a process that has traditionally been cumbersome and time-consuming.

So what makes this app so special? For starters:

  • Simplified Reporting: Report incidents in minutes instead of hours
  • Real-Time Data Collection: Capture critical details right at the moment they occur
  • Seamless Police Integration: Direct connection to law enforcement systems
  • Powerful Analytics: Track patterns and hotspots to improve prevention strategies
  • User-Friendly Interface: Designed for busy retail environments where ease-of-use is essential

Making a Real Impact

Since its launch, the Retail Crime Kit has been adopted by retailers of all sizes who are seeing tangible benefits. The app isn’t just saving time—it’s helping to create safer retail environments by ensuring more crimes are actually reported and processed correctly.

The traditional barriers to reporting retail crime—complicated processes, time constraints, and uncertainty about outcomes—have been dramatically reduced. What used to take hours of paperwork and follow-up can now be accomplished with a few taps on a mobile device.

From Our CEO

Our CEO, Eddie Vassallo, couldn’t be more excited about the project’s success:

“The Retail Action Crime Kit is a perfect example of how modern, thoughtfully designed mobile apps can solve tremendous challenges in traditional industries. By creating an easy and fast way for retailers to report loss and theft, we’re not just building technology—we’re changing behaviour. When reporting becomes this simple, more incidents get documented, better data gets collected, and ultimately, more crimes can be prevented. We’re incredibly proud of our partnership with the RACK team and the difference this solution is making for retailers across the country.”

The Power of Partnership

This project has been a true collaboration between Mission Control’s technical expertise and RACK’s deep understanding of retail security challenges. By bringing together these complementary skill sets, we’ve created something that truly addresses the needs of retailers on the front lines.

The development process involved extensive consultation with retail staff, security professionals, and law enforcement to ensure the solution would work seamlessly within existing ecosystems whilst dramatically improving efficiency.

Looking to the Future

As the Retail Crime Kit continues to gain traction, we’re already exploring new features and capabilities to make it even more powerful. The data being collected through the app will help inform smarter security strategies and potentially influence policy decisions around retail crime.

This is just the beginning of what promises to be a transformative tool for the retail industry.

Your Business Deserves Custom Solutions

Inspired by what you’re seeing with the Retail Crime Kit? Your business could be next! At Mission Control, we specialise in creating custom mobile apps, AI solutions, and digital products that solve real-world problems and drive measurable results.

Whether you’re in retail, healthcare, finance, or any other industry facing unique challenges, our team is ready to partner with you to create solutions that make a difference. We bring the same passion, expertise, and collaborative spirit to every project we undertake.

Ready to discuss how we can help transform your business challenges into opportunities? Get in touch with us today and let’s start the conversation!


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